Malaysia Aviation Group (MAG) is the first airline group in Malaysia to offer gate-to-gate connectivity for passengers. This means that passengers can stay connected to their personal electronic devices (PEDs) throughout their entire journey, from the moment they board the aircraft until they arrive at their destination airport. Previously, passengers were required to switch off their PEDs during take-off and landing due to regulatory and aircraft requirements.
MAG’s gate-to-gate connectivity is made possible by the installation of a satellite-based in-flight connectivity (IFC) system on its aircraft. This system allows passengers to use their PEDs to access the internet, email, and social media, as well as stream movies and music.
In addition to gate-to-gate connectivity, MAG is also offering complimentary Wi-Fi for all Business Suite and Business Class passengers, as well as Enrich Platinum members, on a select number of aircraft. This offer will be available from July 1, 2023 to December 31, 2023.
MAG’s CEO, Ahmad Luqman Mohd Azmi, said that the company is committed to providing exceptional customer service and innovative travel experiences. He added that gate-to-gate connectivity and complimentary Wi-Fi are just two of the ways that MAG is working to improve the in-flight experience for its passengers.
MAG is also taking steps to modernize its fleet and in-flight entertainment system. The company has already refreshed the content on its in-flight entertainment system, adding more Hollywood movies and new content categories such as podcasts and wellness programs. In the future, MAG plans to introduce new aircraft and technologies that will provide enhanced operational efficiency and sustainability.
Overall, MAG is making significant investments in its in-flight experience in order to provide passengers with the best possible travel experience. Gate-to-gate connectivity, complimentary Wi-Fi, and a modernized in-flight entertainment system are just a few of the ways that MAG is working to improve the way passengers travel.
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